My shipment was held up. I'll review it when I have received it. I did receive an emailed explanation and what the company is doing for those of us who are being inconvenienced, which I appreciate very much. Again, the review will be forthcoming upon receipt.

These bikes are super robust, very fast, and amazing value. The bike is perfect for bouncing between the suburbs in Los Angeles, avoiding traffic and getting to the destination faster than a car in most cases.
Looking forward to all those future rides.

I received my D Class four days ago and could not be happier! Today being Saturday, I took it out for a nice long ride. The D Class ate the steep hills with ease and I cruised the waterway in style. I’m a big guy and rode with both motors most of the ride and still had over 50% charge after 20 miles. I love this bike! It’s a time machine, taking me back to when I was a kid riding my banana seated Stingray everywhere without a care in the world. It puts a smile on my face every time I ride it. My wife had been giving me a bad time for buying such an expensive bike. Then she took it for a ride and told me “damned you, now I want one”!

But I am loving it just put everything together I would like to have a video live structures allowed to do it

I use this bike on dirt roads and trails .Having two motors it goes where one motor wont take you . It is awesome, everyone should have one of these.

It was a perfect fit, very easy to install. The only thing I would like more is a backseat bar for the second rider.

Rear Rack for D-Class

I would give a review except after two weeks I haven’t receive it yet.

I’ve wanted a moped for many years, but the costs plus title, license, fees and registration, etc. were off putting. Plus, driving a moped on suburban roads was not something I am comfortable with. Enter ebikes. After doing lots of research, i decided to purchase the Ariel Rider M-Class. I am so happy that I did. It is a joy to ride and can be done so safely in bike lanes. I was a bit apprehensive about the 20 inch wheels, but this bike can move! With petal assist I was able to get it up to 32 mph. I live in a hilly area and I love the option of being able to control the ride assist and shifting to change with the terrain. The display and controls are so intuitive and simple to use. This bike is such a great deal and so fun to ride - and there is no need to worry about license, titles, registration and fees!

a very nice rack in a perfect world i would have it blue like my bike but otherwise well done.

Well they look nice but we haven't ridden them yet and we have some issues we're still trying to solve.

I purchased 2 and I like it a lot. My wife is 5ft on a good day and she had trouble getting on it so I returned one so I haven't had much ride time but so far it's good. Customer service was very polite.

The mirrors were high quality and will help to keep us safer riding in the city.

I love my bike, and I can't say enough about the efforts of the company to make the best and affordable bike available on the market with great attention to detail. Furthermore, they are VERY responsive to inquiries. I'm a newbie with an electric bike and have had some questions along the way. And they have been very prompt and accommodating in fielding my questions. Everything so far has been great. The only thing I would suggest is that they beef up some the instructions booklet and any other instructions-forums so newbies like me don`t have to bother them so much with stupid questions. But overall excellent company and bike. Keep doing what you're doing!!!

I was pleasantly surprised at the weight and quality of the bike. We could of used some instructions during assembly. It took me about an hour to get everything done. When I rode the bike for the first time, you can feel the solid build of the bike, and all equipment functioned properly. Did encounter one issue with the LCD DISPLAY, and at the moment we are trying to resolve the matter. Also, whatever issue I encounterd, the team at Ariel Rider have been a great help. Nice Bike 👍

We bought a C class and a D class limited. I wish that we could exchange the c class for a second D class limited. We are much happier with the D class. The C class is too big for me and with my arthritis too hard to get on. I had to take my hubby's D class limited. I felt horrible about it. We are still in the honeymoon phase of ownership. We are very pleased with the D class limited.

We bought a C class and a D class limited. I wish that we could exchange the c class for a second D class limited. We are much happier with the D class. The C class is too big for me and with my arthritis too hard to get on. I had to take my hubby's D class limited. I felt horrible about it. We are still in the honeymoon phase of ownership. We are very pleased with the D class limited.

Even better than expected. Actually amazing.

Fits perfectly and is an attractive addition to my new Ariel Rider C class bike. I have been very pleased with delivery and quality of their products.

So I've now put about 50 miles on the LE class D. It's a great bike! Comfortable, fast and fun.
So, a couple things to know since there is really not much detail. For the extra money.. the lighter rims and red spokes are cool. Huge battery..I went 30 miles and was at 50%. First cycle, with a mix of 65% throttle and 35% pedal assist. I figure by the time I get about 7 charge cycles, the batteries will break in and that figure will go up.
The Innova tires a really nice (and an expensive) upgrade. I had a problem with the rear tire bead partially come off but I got it re-centered on the rim and it hasn't been a problem since.
The drop bracket for the derailer was bent, keeping it from going to the highest gear. I removed it and it required to be put in a vice and bent back. It took a lot of force so it couldn't have happened in shipping or assembly. Had to have been a bad part. Get some better headlight hardware. Serrated lock washers and lock nuts. Otherwise it will just vibrate loose.
To access the computer menu to change the settings (time, date etc.)
Double tap the power button. To access the advanced settings, the password is 1919. Change the battery volt to percentage as voltage constantly fluctuates and really has no meaning.
When riding, the computer motor watt meter reads only for the rear motor. A good tip is to use both motors during high load situations. Laboring one motor is a lot harder on the batteries then two motors working together.
Quality of the bike overall is pretty good. The handle bars need to be about an inch longer on the horizontal section of the grips in order to give more room for the controls to have room to bolt on.
I broke the end of the kickstand on day one. Found an $8 replacement off Amazon that doesn't look as cool but is sturdy. Here is the link.
https://www.amazon.com/iSKYS-Bicycle-Cycling-Mountain-Kickstand/dp/B019ZVUR5W.
It's is $500 more over the standard edition with the front suspension and 19ah battery. But worth it.

Impressed of the performance of this bike, have traveled about 25 miles in a round trip with it .and rides so light and comfortable. Really satisfied with my purchase. 5 stars.

Although this bike is very heavy and really cannot be lifted by me. It is a very good bike! Has a lot of power and is an excellent buy for the money.
The staff at Ariel Rider work quickly in returning phone calls and when one of the parts were bent they quickly got a replacement to me like within a couple days.
Excellent Customer Service!!

These are so much fun. Unboxing and assembly was pretty simple. Riding them is even easier. SO MUCH FUN! I love it. Great product.

We had watched the reviews and had high expectations. The bike has met or exceeded those thoughts. The only negative-- there should be assembly instructions included.

Shipment was delayed for a few reasons and so i was sent the premium model by way of apology!! The customer service was incredible. Would and will do business with them again!
The bike is also incredible I ride it to work up several steep hills and can hold 17-25mph up any hill. My wife and I have ridden it together and cruised into downtown and it is super comfortable. the back footpads feel a little cheap and might not last long but glad to have them included. I ride home at night and the lights are crazy bright which is really nice. The shimano shifter has been a little off but overall i seriously love this bike and would definitely recommend.

The good: the bike is very well made, and the packing was excellent. It comes with a small (but cheap) toolkit to assemble the bike. This bike, if you can call it that, is fast. It is closer to an electric scooter that you don't need to register. It looks like there have been some upgrades done that are not reflected on the sites images (and they should be!). My bike arrived with wheels have been cut out for weight saving, and the controller has been adjusted so even if you are in 0 assist mode, you can still have full throttle, which is awesome (I saw a review online where both of these improvements were suggested back in May, so it's great that they took these criticism to heart and implemented them). The bike feels very substantial and well made.

The bad: Don't plan on using this as an actual bicycle if you are over 5' 10'' (I'm 6'3'') and due to it's weight (70+ lbs). I tried to ride it with 0 assist, and it is far too heavy and low seated to use comfortably. It was not comfortable for me to use with pedal assist, even sitting on the back of the seat, so I use the throttle 100% of the time. This is more electric scooter that you don't have to register than bike.

Constructive criticism: The bolts holding the front headlight on need to be improved and easier to install. Simple instructions would be great and improve upon the professionalism of the product. I have extra bolts and I'm not sure why and what they go to, so a simple "welcome packet" would be great. Last, the seat is comfortable, but more firm than I expected (looks like the special edition has a better seat?).

TLDR: This is technically a bike, but it's really a well made, substantial, powerful electric scooter that skirts all motoring laws. I use it to commute to work, and it is fantastic!

Initial feedback is this is the best eBike I have owned. I have owned Stromers, Juiced Bikes, and test ridden the Fuell bike. Nothing compares to the the super ease of use. The build quality is far superior to Juiced Bikes. Customer Service is responsive. Check back with me at 1K miles.

I bought the D-Class Scrambler to replace my giant El Mundo electric bike with two spots to carry my kids on the back. I was able to rig up a kids seat in front of the D-Class banana seat for my younger son to ride on (my older son is now riding his own bike) I live up a very steep hill, and the D-class is the only ebike I've seen that can make it up the hill with me and my son on it (takes the combo of pedaling plus full throttle, but still can maintain 15 mph up the hill) The other bonus is the D-class fits on my hitch mounted bike carrier so we can now take the bike with us on trips, or for rides that are too far from the house to bike too. Very happy with the D-class so far!

I'm so HAPPY that I purchased this ebike. It changes everything I do now. My neighbor is talking about getting one for himself and I know that he won't regret it. Thank you Soooooooooo much Ariel Rider for making THE BEST Electric ebike. Have A Fantastic Day !!!

I'm happy with quality and sturdiness of this product.

Top quality bike here... The most fun I've ever had on a bicycle. Ive had it for about a week now and have not driven my truck since I got this. I commute to work on it now, run errands, and take evening cruises on the dirt bike paths near my house. Ariel Rider has been great to me with their customer service. Id highly recommend getting one. Im contemplating a second one for when friends come over!

Very happy with the Premium D model. Went together very easy. It is perfect for my age and health issues.
I am unable to peddle a lot because of bad knees. Now I can travel and get out in the outdoors. Five stars, but need better rear pegs.

I received my new bike on time as promised. The bike was very easy to assemble and all of the necessary tools were included. The one problem is the bike did not come with a manual and the one on line does not match up the bike I received. I'm sure that they will eventually update the manual and that would be a help to all of their customers. This seems to be a quality bike and I am very pleased so far with the performance.

Bought my wife Ariel M-Class for her birthday and she couldn’t be more happy! She made 300 miles so far.

Just got my D-Class Limited. Holy shit. This thing is dope. So much fun. 5 stars. I few minor gripes but overall this thing is sweet. The dual motors make all the difference in terms of power and speed. Live in the city of Chicago -- the ride is surprisingly smooth. Took big potholes and curbs pretty good. Trying not to jump curbs but it's fun. A rubber mount on the battery cage and light would tighten things up. Definitely need to look at stabilizing the light mounting system (too bouncy).

very solid, fits perfectly, handy for u-lock and water bottle, 5 stars !

This is not just a fantastic product, but the entire experience has been a joy. From the ease of purchase, to customer service handling any questions or problems, to the feeling as part of the Ariel family, it's been great. Thanks

I bought this bike primarily for a 15 mile one-way commute with some moderate hills and dirt roads. I wanted a speed pedelec with the ability to throttle and a sealed rear hub gearing. So this bike checked those boxes at a great price. I also really like this samsung battery pack for the price.

Had a pro mobile mechanic set it up, and tune the rear hub in. This is worth the money IMO. So far I've only put 40 or 50 miles on, but it rides smooth and the upright position is nice. More pressure on your behind, but it's nice that my shoulders, neck and arms are getting a break compared to riding my road-geometry gravel bike.

At the end of the day, this bike has a nice spec for the price point and I have found it to be a quality product to boot. Yahtzee!

what a fun ride! kind people too.

The front basket was a cinch to install. Its heavy-duty construction makes it quite solid for whatever you want to carry. It's rather shallow, though, so bungees/straps are necessary. Great product!

Excellent build quality, works as expected. A great bike for mixed terrain. Ariel bike support is also excellent. A+++