Besides waiting almost 3 months for my X-Class order, I have no complaints. I joined a group on Facebook to which Ariel Rider customer service would chime in to answer questions or concerns. Their interactions with customers on the Facebook page answered all my questions before I could even think of any. So far the bike feels like a solid winner. The X-Class was definitely worth the wait.

Absolutely would recommend them.

Took little over 2 months to get my D-Class after ordering but after receiving it, its been a blast. So far have just under 80 miles ridden. Steep hills are no problem and speed is awesome. My only two dislikes are the plastic chain guard on this new model (2020), would've preferred the classic bash guard on the chainring on last year's model as it looks better and easier for me to work with when my chain accidently hops off from shifting gears too fast on bumps, and the lack of a rear suspension.

I'm only about 5'3" and I am able to ride the D-Class comfortably. Not 100% flat foot but enough to touch the ground to stay stable on a hill waiting on the light. I am flat foot if I lean the bike to the side like a motorcycle.

I have only had my X Class a few weeks and mother nature is bringing COLD weather early to us in Montana so my riding has been limited BUT !!
I had a blast with the 75 miles of riding I was able to do with no problems .
I'm looking forward to next spring even more now so this winter is going to seem EXTREMELY LONG .
Thank you Chloe for always answering questions in a very timely manner and to the rest of your staff , Keep up the good work !! Great product !!!
Thank you
Dominic

I received my D-class and it is an amazing machine. Lives up to all the hype! One thing was my battery was not charging fully, but they made it right and sent me a new one. E-mail support was on point and pleasant. I would recommend Ariel Rider to anyone looking for an e-bike. 5 stars!

It’s a beast best bike out there

I received my bike about 2 weeks ago so far I'm pleased with it the only issue is that I find the seat is very hard and the derailleur was bent they said that they were going to send me one but so far I haven't gotten one yet I have about a hundred miles on it and I'm very pleased with the bike I recommend it to anyone

Having such a blast with the xclass. I love that I can put my son on the back and we can explore together. He thinks he is on a motorcycle and we are speedy enough to keep up with traffic and versatile enough to quickly take a shortcut to go on a trail. I am really impressed with the quality for the price. Really really good. Have not had such a blast since my motorcycle days. The product is fun fun fun.

WOOO!!!

Great bike. Zips around and it’s pretty durable.

Love this bike I take my son for rides we love it.

It was definitely worth the wait an delays to get this bike. I love how it looks and rides. Compared to anything else in the price range I can't imagine finding anything I like anywhere near as much as my X-Class.

Well thought out. Heavy duty. Sharp styling.

Great bike for price. Built solid. And has plenty of torque. Only problem is my battery doesnt come off. The key moves but nothing turns off. The battery is always on

Wahooooo