Just found out my d-class just shipped - even though it was not anticipated to do so until Sep 10th. I received an email that the 21 amp battery I also ordered would not fit the "new" August 2020 iteration as there have been some changes to the updated version (including new higher rpm motors). When I called to see what the new changes were I got their answering machine and simply hung up. Was impressed to get a call back (even though I left no message) stating that they had seen that I called and wanted to see if there was any assistance I required. I was honestly very impressed to get a call back - and that's when I got the info on the updated version which aside from the motor tweak apparently also features revised and more secure battery mounting solution that will not fit or work with the older battery style.

I love this bike. It is my second e-bike. It is lighter than many, plus the mid-drive powers on/off smoother than a hub drive motor. I also like the front wheel and seat suspension. One more item, the hydraulic disc brakes are a nice step up from mechanical disc brakes.

Exceeded high expectations. Most annoying thing is all the people rubbernecking when you go by.

Great product so far. Communication from the company was good. Delivery info was lacking.

Dual motor will be the Norm as well as more powerful and long lasting batteries

I searched high and low for the perfect ebike. I ultimately settled on the c class for its stylish looks and cargo load capacity. I am SO glad I bought this bike. It came pretty quickly and while there was some assembly, it really wasn’t that bad. Most of it is common sense and there is a manual online. The bike rides super smooth and has quite a bit of power. I have played around with all pedal assist levels and pure throttle and all of it exceeds expectations. I typically find myself using pedal assist level 1 and occasionally the throttle. I am a bigger rider and love the sturdy frame and feel of bike. I highly recommend.

C-Class Electric Commuter Bike

i received my bike and was able to
assemble it myself .would have
prefered step by step instructions with pictures, overall its a great bike and a lot fun riding it

D Class Dual Motor Scrambler E Bike....Sturdy,Beautiful,Incredibly well designed,and,absolutely top quality materials...the Gentlemen who assisted me with my purchase are informed,patient,and,kept me in the loop from purchase,shipping, and, delivery...I highly recommend this company,and this(our) new E Bicycle to anyone who is considering a purchase...Very Happy with our experience...

We are both in our late 60’s and had not been on a bike for almost 20 years. Now retired we wanted to start biking again, but living in Colorado we felt overpowered by all the steep hills, that is when we came up with the idea of e-bikes. We did research on line, tried Ebikes from a local store, but were stunned by the steep prices hovering between 3 and 4 thousands. We were curious when we found Ariel Ebikes on line and happily surprised by the price for the quality we were looking for, hydraulic brakes, good batteries, Shimano gears....
We are extremely pleased with our purchase. The bikes arrived in perfect conditions and it only took us a few hours to put them together. We thought that the only thing that was missing was rear view mirrors which we purchased on Amazon and make us feel safer. The bikes are super easy to handle, very stable.
The seats however are very hard.

Front basket looks great and is perfect for my c-class. Will get plenty of use around town

This ebike is tough. The d-class can easily do 25+mph up a seasonal road. With the 18ah battery I'm able to get to work (17mi), charge up, and get home with all of my gear. I highly suggest getting directionals and mirrors. Grips are way better than expected. The 4" tires add incredible stability to the ride. This is basically a mini bike. The USB slot is located in an excellent location for adding lights or a speaker to the frame. The staff is amazing. I sent a lot of emails. Honestly, too many. They answered every single email within a day; sometimes within the hour. I do wish there were more options for customization like: grips, petals, pegs, motors, battery voltage, seat, handel bars, headlight, etc. Overall I am very impressed with this bike.

Perfect size, great for bike

The M class bike is the right everything. On two wheels...

I did a lot of research before purchasing the M-Class for my wife. She was hesitant about the whole e-bike thing and finding a comfortable fit is difficult for her 5 foot stature. It arrived promptly, i had it assembled quickly and she was off and riding! With the seat at the lowest level, it is the perfect fit for her and she is slowly gaining confidence with the bike. I enjoyed checking it out as well and it is a lot of bike for the money. I'm going to be ordering a second M-Class for me in the black color! We love it!