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Safety

Ariel Rider Ebike Comprehensive Safety Guide

At Ariel Rider, your safety, battery longevity, and overall ebike performance are our highest priorities. Please carefully review and strictly follow these guidelines to ensure safe handling, optimal battery performance, and minimize potential risks.

Safety Resources on Our Website

  • Battery Safety and Maintenance Guide: Essential tips for battery safety and performance.

  • User Manuals: Detailed guidelines on operation, maintenance, and troubleshooting.

  • Video Tutorials and Troubleshooting: Available via our Help Center.

Essential Safety Practices

Before Each Ride (Comprehensive Pre-Ride Checklist)

  • Tire Inspection:

    • Check tire pressure with a gauge (according to the recommended PSI).

    • Inspect tires for cuts, punctures, bulges, cracks, and wear.

  • Brake System Check:

    • Verify brake levers engage firmly without excessive travel.

    • Inspect brake pads and alignment.

    • Ensure brake rotors are free from damage.

    • Perform walking brake tests.

  • Electrical System Check:

    • Inspect cables and connectors.

    • Ensure battery security and sufficient charge.

    • Test the motor briefly in a safe, stationary position.

  • Lighting and Indicators:

    • Check the operation of headlights, tail lights, brake lights, and indicators.

  • Handlebars and Controls:

    • Confirm secure attachment and alignment.

    • Check throttle, pedal-assist, gear shifters, and display functions.

  • Suspension System:

    • Inspect forks and shocks for damage, leaks, or unusual noises.

    • Test suspension responsiveness.

  • Frame and Structural Integrity:

    • Inspect the frame and welds for cracks or stress points.

    • Verify all bolts and fasteners are properly torqued.

Safety Gear Requirements

  • Always wear a certified helmet meeting CPSC, ASTM, or DOT standards.

  • Use reflective gear for visibility.

  • Wear protective eyewear and gloves.

Operating Your Ebike Safely

  • Gradually adjust pedal-assist levels.

  • Use the throttle cautiously.

  • Maintain appropriate speeds.

  • Avoid distractions.

Detailed Battery Safety Guidelines

Charging

  • Plug the charger into the wall outlet first, then the battery. Check that the charger indicator turns from green to red.

  • DO NOT charge the battery while in the ON position.

  • Only use Ariel Rider chargers; aftermarket chargers are unsafe.

  • Regularly inspect the charger; dispose of damaged chargers.

  • Initial charge: 6-8 hours; subsequent partial charges acceptable.

  • DO NOT exceed 12-hour charging duration.

  • Recharge regularly after significant use; avoid overcharging.

  • Operate battery between 23°F to 104°F (-5°C to 40°C).

  • Use and recharge at least every 90 days.

Storage

  • Never store with an empty battery; store with ~75% charge for long-term.

  • Store batteries in cool, dry places (14°F to 104°F / -10°C to 40°C).

  • Avoid direct sunlight, high temperatures, or moisture.

  • If submerged or damaged, store safely outdoors and contact e-waste disposal immediately.

Recycling

  • Use authorized recycling services: Call2Recycle, Batteries Plus, Home Depot, Lowe's, Staples.

  • DO NOT dispose of batteries in household garbage.

Shipping

  • Shipping lithium-ion batteries requires DOT certification.

  • NEVER self-ship batteries.

  • Contact Ariel Rider if the battery is damaged.

In Case of Fire

  • Lithium-ion batteries are combustible when damaged.

  • Use Class B fire extinguishers (ABC/dry chemical).

  • Keep a fire blanket to safely move batteries.

  • If safe, submerge a burning battery in water. DO NOT touch or drain the water. Contact professionals for disposal.

Activities to Avoid (Detailed Explanation)

Stunt Riding (Explicitly Prohibited)

  • Wheelies, stoppies, ramp jumps, burnouts, donuts, endos, bunny hops, drifting, intentional loss of control.

Other Dangerous Activities

  • DO NOT modify electrical components.

  • Avoid riding under the influence of substances impairing judgment.

  • DO NOT exceed the 350 lbs weight limit.

  • DO NOT engage in racing or extreme off-road conditions.

  • DO NOT carry vision-obstructing objects.

  • Maintain safe speeds and adhere to local laws.

  • Avoid sidewalk riding unless explicitly permitted.

Legal and Compliance Responsibilities

  • Familiarize and comply with local ebike classifications and regulations.

Reporting Safety Issues

  • Immediately report safety issues or malfunctions to Ariel Rider support:

Warranty and Liability

  • Review warranty terms carefully.

  • Ariel Rider disclaims liability for damages, injuries, or penalties due to non-compliance or misuse.

Strict adherence to these guidelines ensures safe and responsible ebike usage, maintaining battery longevity and rider safety. Contact Ariel Rider customer support for assistance or questions.