Please note that since Covid-19 our industry has been facing severe component shortages.
Due to these shortages, sometimes the shipping dates change. Should your order's shipping date change, you'll definitely receive an email from us or a phone call.
As Ariel Rider Ebikes, we're committed to provide the best ebikes that we can.
Please note that it's not possible for us to ship out all ebikes at once, so the estimated shipping dates are when we're going to start shipping the bikes of that batch in the order of orders received.
Canada and Hawaii shipments take an additional 1-2 weeks to receive tracking information.
Canada and Hawaii orders are shipped via LTL and may take up to 4 to 6 weeks longer than normal delivery times due to customs processing.
For more accurate information, please refer to the latest delivery update email you've received.