8 years ago, my brother and I went on this journey to create Ariel Rider Ebikes with one thing in mind; creating high-quality ebikes with affordable prices to make electric bikes accessible for everyone! Today this core value couldn't be truer. We're proud of what we produce and ride it in our daily lives. Essentially, we don't sell anything that we wouldn't ride!
Our core values didn't change, but we've added new ones; like providing an unparalleled customer experience. Which is why most of our clients are surprised when we drive 4 hours to them to help them with an issue they're having, or when our boss answers your phone. We go the extra mile, and this just brings smiles to our faces.
For example just an email we've received last Sunday:
"Lovely meeting you today, I just got home from a fantastic and lengthy ride on the m-class. I wanted you to know that you and Ariel Riders customer service is far and above any that I've experienced before, truly industry leading. I really appreciate you taking time out of your weekend to make this happen.
This is Ariel Rider Ebikes difference.