WE DON'T PROMISE, WE DELIVER

Back in 2014, my brother and I started Ariel Rider with one thing in mind: bringing high-quality e-bikes to riders at prices that make them accessible to everyone! Today this core value couldn't be truer. We ride our bikes in our daily lives, and we don't sell anything we wouldn't ride ourselves!

Our core values didn't change, but we've added new ones; like providing an unparalleled customer experience. Which is why most of our clients are surprised when we drive 4 hours to them to help them with an issue they're having, or when our boss answers your phone. We go the extra mile, and this just brings smiles to our faces.

For example just an email we've received last Sunday:

"Lovely meeting you today, I just got home from a fantastic and lengthy ride on the m-class. I wanted you to know that you and Ariel Riders customer service is far and above any that I've experienced before, truly industry leading. I really appreciate you taking time out of your weekend to make this happen.

Chris H."

This is Ariel Rider Ebikes difference.


WE DELIVER WHAT WE PROMISE

We've received this question time and time again: "If I place a pre-order/back-order, am I going to be able to get it on time".

We don't open the pre-order or back-order option to get your money and keep you waiting. These options are provided on specific models because our clients requested that we open this option. On certain models/colors, we sell out in about 30 minutes after we make them available, like our exciting new D-Class Dual Motored Ebike. Riders who weren't able to place order requested that we open this option.

As Ariel Rider Ebikes, there's not a single promise that we haven't kept. If you order a product from us, you get what you ordered within the promised time!



We have really enjoyed our M-Class bikes and we appreciate the quick response and assistance. We take them on all our camping trips and we ride them around town to the different breweries and restaurants that are on the trail. Fayetteville, Arkansas has become very "bike friendly" over the years and they have crews that are dedicated to expanding the bike trails all through the city. Our E-Bike laws allow Class 1 & 2 e-bikes anywhere a regular bike can ride.

Thanks for producing a quality product!

— Carolyn S.


WE DON'T POP-UP IN EVERY WEBSITE YOU VISIT

We believe great products rarely need over-the-top advertising. We won't judge other brands whose ads pop up on every website you visit, but we believe in the oldest form of advertising: WORD OF MOUTH! Our riders can't stop raving about their bikes, and they come at affordable pricing.

We have many riders who have been on their Ariel Rider e-bikes for 7 years now without any issues. That says something about the quality we insist on. We let that quality speak for itself, and we'd rather earn your trust than make claims. A good product rarely needs advertisement.

Every Ariel Rider e-bike comes with shiny paint (with a pearly finish for extra shine) and a small bottle of touch-up paint, free, so a scratch is easy to fix.

Our bikes have a look of their own, and we've seen a few imitations show up in the market. Check the components and the build quality, and the originals speak for themselves.



Ariel Rider Ebikes Difference

BEWARE OF FAULTY LABELING

This might sound a little off, but sadly there are many brands in the market who are advertising 500W motors or 750W motors, but sadly in real life conditions, their ebikes are not able to give the performance expected.

This is an increasing trend in our industry and we're not okay with that.

At Ariel Rider ebikes, you get what you pay for. Including the expected performance, nothing less nothing more. Exactly what you're promised in the beginning.



ARIEL RIDER DIFFERENCE:

OUR CUSTOMERS ARE DOING THEIR RESEARCH, THAT'S WHY THEY'RE CHOOSING US.