Important Details:
- Drop-Off Required: Customers must bring their ebike to our office for the tune-up service. The process may take 1-2 days or longer, depending on the condition of the bike.
- Parts Replacement: Should any parts need replacing, our team will contact you to confirm the price before any additional work is done.
- Bike Condition: If your bike arrives unclean, an $80 cleaning fee will be applied.
- Electronic Modifications: Ebikes with aftermarket electronic modifications will not be accepted for this service. In this case, you will receive a 50% refund of the initial payment.
Booking Terms:
- By booking the service, you agree to our terms and conditions.
- Once the tune-up is complete, we will notify you via email or text. You will have 3 business days to pick up your bike. Failure to do so will incur a $100/day storage fee.
- After booking, you will receive an email with a required form to fill out before bringing in your ebike, helping us prepare for the necessary work.
- Make sure your Ariel Rider ebike runs smoothly with our expert tune-up service, and get back to enjoying your ride with confidence!
By making the purchase of this service, you're agreeing the above-mentioned terms.