Waited 4 months for delivery. It's a well built bike with quality parts! Would have liked a User/Assembly manual in the box. Wasn't that hard to assemble, but the on-line manual is generic and the videos were time consuming to follow. Didn't take long to get comfortable with the pedal assist. A ton of fun.
Day two of X-Class ownership. Shipping took a full two weeks to receive. Nice that tools were in the bag. Would have been nice to have an owners manual in the box. The one online is largely generic and for all the bikes so some didn't apply to the bike I received. But once together, the bike is fast and super neat. Wonderful. Looking forward to many more miles. Will definitely recommend and try to get others to buy one.
Arial rider has the best customer service. Thanks guys.
The D-Class is made from super strong materials and the rear rack is as well. Well designed and constructed and easily holds everything I’ve thrown at it.
We are both in our late 60’s and had not been on a bike for almost 20 years. Now retired we wanted to start biking again, but living in Colorado we felt overpowered by all the steep hills, that is when we came up with the idea of e-bikes. We did research on line, tried Ebikes from a local store, but were stunned by the steep prices hovering between 3 and 4 thousands. We were curious when we found Ariel Ebikes on line and happily surprised by the price for the quality we were looking for, hydraulic brakes, good batteries, Shimano gears....
We are extremely pleased with our purchase. The bikes arrived in perfect conditions and it only took us a few hours to put them together. We thought that the only thing that was missing was rear view mirrors which we purchased on Amazon and make us feel safer. The bikes are super easy to handle, very stable.
The seats however are very hard.