Compact: Easy to store and carry
98 Nm torque mid-drive motor: Offers an incredibly smooth riding experience.
576 Wh (watt-hour) battery: Even at full-throttle, you'll never worry about running out of power.
Hydraulic disc brakes: Reliable brake performance on one of the fastest electric commuter bikes around with motor inhibitors.
Heavy loading capacity: The optional front basket and rear rack (both optional) lets you carry so much more – groceries, gym bags, and even your children.
This is my first electric bike and I just finished the first 100 miles. I chose this one because of the mid drive motor, battery, and hydraulic disc brakes (my friend told me those three things are what I should prioritize in picking a bike). It's fun to ride, handles Seattle's hills very well, and seems to be a good value compared to other bikes in the same price range. I've gone on a few rides with the friend who helped me pick, and even though she has a fancier and more expensive electric bike, I've sped past her on steep hills. I've also been very impressed with Ariel Rider's customer service, as I've reached out several times with questions, and they've gone above and beyond to make sure I am comfortable with my new bike. I don't write product reviews very often, but I wanted to write this one in case other people are considering buying their first electric bike and looking at Ariel Rider's bikes. I'm very happy with my purchase and would recommend it to others!
Ive been using my 2020 M class for bike deliveries in San Francisco for several weeks now and I'm quite pleased with it's performance, functionality, and looks! Before, I was using a city bike share program in which uses bikes with 3 gear 350 watt rear hub motors and no throttle but struggled with most uphill climbs. Enter the M class 500watt mid drive motor and it's 95 nm torque and I now have more confidence and effiency for delivery routes on most SF hills. Still no match for those ridiculous SF hills with wall like inclines but even some cars have that same issue. For comparison, I recently visited a very popular Ebike company in Seattle and did a test ride on steep hills on their bike which has a 750watt rear hub motor with 80nm torque and I still somewhat struggled going uphill. This experience alone gave more value proposition for the Ariel Rider M class and was one of the deciding factors for my purchase.
The hydraulic brakes are impressive, especially going down the steep SF hills. The front and seatpost shocks help smooth out the many deprived SF street holes, lumps, and cracks (probably worst of any metro city in the US). The throttle is a bonus for me and works well but I use it sparingly to conserve battery for my deliveries. Battery lasts about 4 hours but bear in mind my use of this bike is of continuous usage for courier deliveries in steep metro terrain. The overall feel when I ride this bike gives me the impression that its quite durable for it's build and size. I found myself at 5'10 height peddling more strokes with the 20" wheels for more speed but with some adjustments to the seat and Promax stem while using the right combination of pedal assist and gears, and that eased my pedal strokes.
The assembly was generally simple but with no current manual (watched YouTube videos) and being a newbie with bike ownership, I had a few quirks such as with the front fender (using the included clamps) and the speed odometer (alignment of the sensor nut screw on rear tire). A couple emails to Ariel Rider support brought positive solution for my questions. For suggestion, an online manual to address these same quirks I had is a start. Maybe also a better battery with a USB port, water bottle cage mounts, and puncture resistant tires. After the end of every successful day of many courier deliveries, I'm a happy and proud owner of the 2020 Ariel Rider M class Ebike and I highly recommend it!
This bike works great for getting groceries and hauls my 200 lbs just fine!
Bike is easy to assemble. Order with confidence. Great value with solid customer service.
First impressions before riding.
white is actually pearl white, which in my opinion is even better,
a bike is much nicer in real life than in pictures
the quality of the bike is at a very high level and it can be clearly seen. The bike arrived on time, very nicely packed and easy to assemble. To be completely honest, it came with a few scratches but nothing much worth criticizing.
Now my personal opinion after 150 miles of riding to and from work. I am 5.9 feet and 220 pounds. My everyday round trip has 22 miles and two very tricky uphill climbs. I can easily make a full circle with a single charge of the battery and end up with one battery bar (of 5) at the end. I usually ride on PAS 2 or 3 on flat surface and overcoming uphill with PAŠ 4 or 5. So in real life if you use reasonable pedals you can count to go 30 miles if you are a heavy rider like me. Keep in mind that using the pedals here is very light and does not require almost any effort. The gearbox is well done and the makes all sorts of efforts very easy. The brakes are as premium as the shock absorbers. The maximum speed I reached on the flat was 28 mph and I think my bike can reach higher speeds too, but in my opinion that will be unsafe ride base on wheel size. .
The only real bike problem on my side is with very high pedal position. Even when you adjust the right seat height, the foot position on the pedals is almost impossible to make to be optimal (to be honest my legs are quite long so this may be an individual problem). I had a flat tire once, and on that occasion saw that the bedding on the wheel protecting the tube was completely twisted and jogged. Nothing too important, but it would be nice to increase QC in the future because I really have high expectations for this company
1. it would be really nice to have a better and much stronger headlight. This is not bad, but not enough for a serious night ride.
2. it would be very nice and useful if there was some light on the gearbox
So much for now
I waited 6 months and 1000+ miles before I reviewed, Great bike with good quality parts. I live in a very steep hilly area and I carry 50+lbs of cargo frequently this bike gets me up and over hills with minimal effort. Customer service was very helpful when I've had questions, and helped me decide on what bike would fit my needs best. I've hit some scary bumps at high speeds the wheels are very well built no bent or broken spokes. Haven't had to replace any parts. Would do business again.
Videos & Photos
We carefully selected each and every component we put into the M-Class electric commuter bike. Ariel Rider is passionate about electric bikes – our designers, engineers, and even our office staff have all ridden them in our daily commutes for years now. You can trust that we are experienced ebike enthusiasts who understand the expectations and real-world problems electric bike riders face in daily life. We’re proud to ride a fully-featured electric commuter bike that is not only great-looking, but also affordable, boasting the latest technology available.